The Northern California Functional Restoration Program is designed to evaluate and treat patients with persistent pain and delayed recovery. NCFRP’s team of experienced pain specialists utilizes an inter-disciplinary approach modeled on evidenced-based practices and the recommendations of the Medical Treatment Utilization Schedule (MTUS). At NCFRP, our goal is to provide patient-centered, cost-effective, and outcomes-driven functional restoration treatment of the highest quality to the Worker’s Compensation industry. NCFRP has been serving the Worker’s Compensation industry for more than 18 years.
OUR MISSION
“Our MISSION is to rebuild lives by rehabilitating patients to a higher functional level, reconnecting them with the community and improving their quality of life.”
Our PROMISE is to deliver the best possible outcomes with excellent patient experience.
OUR VISION
“Only a small percentage of Injured Workers have access to a Functional Restoration Program. Our VISION is to increase access to 100% of candidates in the Worker’s Compensation industry.”
THE NCFRP ADVANTAGE
- An all-Spanish program for our Spanish-speaking patients. Providers, instructions and materials are all in Spanish. There is no need to obtain authorizations for interpreters.
- Expansive authorizations support teams that handle authorizations and document processing from start to finish.
- Convenient locations in the East Bay, Northern California with easy access by car from the East and North Bay, and San Francisco. Excellent parking is available as well as mass transit on BART and the free Emery-Go-Round.
- Long term experience in Functional Restoration treatment with remarkable Outcome Studies that are focused on optimal outcomes for the patient, employer and insurance carrier.
- Weekly on-site progress meetings open to Treating Physicians, Claims Administrators, and Case Managers. Teleconferences can also be accommodated upon request.
- Comprehensive Initial Evaluations to assess whether the patient is a candidate for inter-disciplinary treatment.
- Weekly comprehensive progress reports faxed to all parties involved.
- Final reports with recommendations for Work Status, P&S Status and projected future medical needs.
- A formal rating report can be completed upon request and authorization.
- Commitment to the reduction of medication and health care usage, return to work and reduced disability.
- Cost-effective programs that provide flexible solutions to each client.
NCFRP CORE VALUES
The NCFRP Team Believes that:
- A person-centered philosophy is the key to providing optimal outcomes.
- The overarching purpose of our program is to improve the quality of life of our patients.
- The ultimate purpose of our hard work is to serve our patients.
- All injured workers deemed as candidates deserve a chance to attend a Functional Restoration Program.
- All patients, including their representatives and their families, regardless of their cultural, clinical and other demographic diversity, deserve to be treated with respect, dignity and compassion.
- All patients and related entities should receive the highest quality care and excellent customer service.
- Continuous quality improvement practices are necessary to achieve optimal outcomes.
- The key to continued success is the integration of a person-centered philosophy in all aspects of the program along with the personnel’s uncompromised commitment to patient service.
The NCFRP motto is… ”Rebuild. Reconnect. Restore.”